It is the purchasers responsibility to ensure all goods delivered to secure addresses (eg – apartments and units) will be received by the recipient. Alternatively, Soho Rose Farm will contact the recipient to arrange appropriate delivery time. All unsuccessful deliveries will result in the goods returned to Soho Rose Farm incurring additional fees to the purchaser. Collection of goods from Soho Rose Farm is available or the redelivery of goods. The redelivery of goods will incur an additional delivery fee to the purchaser.
Soho Rose Farm uses multiple reputable courier companies to deliver physical goods. Deliveries are processed promptly upon receipt of full payment. Delivery times may vary depending on the delivery company chosen. Soho Rose Farm is not responsible for goods that are either damaged in transit or not received. Soho Rose Farm should be notified immediately of damaged or lost goods. Replacement of damaged or lost items is made at the discretion of Soho Rose Farm.